Adding Microsoft Authenticator To Your Account (Already Signed In)

You will need both a computer/tablet and a mobile phone for this process

**For setup with mobile device ~~only~~,only, follow this GUIDE

Go to myaccount.microsoft.com in your web browser and sign in with your A-State credentials, then select "Security info" under My Account to the left of the screen
- The Security info section will be in the same place, no matter if you are using the old or new style of the Microsoft interface.

OLD

NEW

Click on "+ Add sign-in method"

Select SI method.png

Select the "Microsoft Authenticator" option

MS Option.png

Download the free Microsoft Authenticator app by either scanning the QR code below or through the App Store (iPhone/iOS) or the Play Store (Android)

Please make sure you are downloading the app named "Microsoft Authenticator", this application is free and does not require any purchase

Download MS Auth.png https://aka.ms/mobileauthenticator

After you download the app, click "Next" and then click "Next" on the next pop-up

MSA Prompt.png

Scan the generated QR code while using the Microsoft Authenticator app on your mobile device
- Do not use your camera app, this will not link the authenticator to your account

After you scan the QR code, it will generate a random number, type the number on the screen into your mobile device

After inputting the number, the Microsoft Authenticator has been added to your account successfully

MSA Done.png

For further assistance, contact the ITS Help Desk at 870-972-3933 or stop by IT Support Services (itsupportservices@astate.edu). It is located on the bottom floor of the Dean B. Ellis Library, Room 149