Problem & Person
| Problem or Issue | Contact Person |
| Academic clemency | Sharon McDaniel smcdaniel@AState.edu 870-972-2031 |
| Change of major processing | Jeffrey Hatcher changeofmajor@AState.edu 870-972-2031 |
| Class waitlist problems | Jesse Blankenship jblankenship@AState.edu 870-972-2031 |
| Course repeats & substitutions | Sharon McDaniel smcdaniel@AState.edu 870-972-2031 |
| Credit by examination (e.g., AP, CLEP, etc.) | Sharon McDaniel smcdaniel@AState.edu 870-972-2031 |
| Degree Works Issues | Jarrod Mayfield 870-972-3397 jamayfield@AState.edu, or DegreeWorksTech@AState.edu |
| Financial aid issues (loans, scholarships, grants, etc.) | On-Campus Students: Financial Aid & Scholarships Office finaid@AState.edu 870-972-2310 Online Students: A-State Online Financial Aid Office astateonlinefinaid@AState.edu 866-881-3168 |
| Grade changes | Jesse Blankenship jblankenship@AState.edu 870-972-2031 |