Search Results

Link to Responsive Dashboard https://dw-prod.astate.elluciancloud.com/JBORO/responsiveDashboard/   SEARCH Search by ID# Advanced Search Option: Filter by a criterion Student Header In the Student Header block, important information is displayed fr...

Degree Works The following information has been provided to help you with troubleshooting issues related to the Degree Works system. If, after reviewing these questions and answers, you need additional information, please contact your departmental advis...

We’re here to help! If you’re experiencing issues with your university-issued device, need software installed, or require technical assistance, the Endpoint Technicians Team is ready to support you. Submit a Ticket: For most requests, the quickest and most ...

The Endpoint Technicians Team is a centralized group within Information Technology Services (ITS) responsible for providing consistent, secure, and efficient Tier 2 technical support across campus. Effective July 1, 2026, all endpoint technicians transitioned...

  Please refer to IT Policies and Procedures to review the Technology Resource Management Standard 2.7 Technology Resourc... | A-State Knowledge Base

Information Technology Services (ITS) Communication & Service Level Agreement (SLA) Standards   Effective Date: August 25, 2025Revised Date: August 27, 2025 1.     Purpose This document establishes unified standards for communication response times and...

Zone 1 – College of Education, Library, Museum, ITS, Facilities Management and Procurement Technician Name Email Address Departments / Units Supported Eric Dry edry@astate.edu Accreditation & Assessment; CETL; Faculty Center; Graduate Sch...