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Download and How to Use Instructions

How to Download Respondus Lockdown Browser

  1. Go to the A-State Software Downloads page
  2. Click on the Download link under header for Respondus LockDown Browser
  3. On the page, click on the Install Now or Download button to begin downloading the software onto your device.

    R3.png
  4. Once the download is complete, you should be able to see the application on your computer (either in your Launchpad for Mac or by searching for it on Windows). The application could like either of the two images below. See below the images for instructions on how to use Respondus Lockdown Browser!

1*RoUM0ntUeQG7ZRU4DQ4hOw.png  LockdownBrowser-Icon-MAC.jpeg

 

How to take a Classic Quiz with Respondus Lockdown Browser: 

  1. Open Respondus Lockdown Browser on your device.
  2. Make sure AState-Canvas is selected and then click Continue.
  3. You will be asked to close out of applications that you have open in order to launch the application. This is what it will look like if you are being asked to close currently open applications. You will need to click Close Applications in order to completely open Respondus Lockdown Browser.

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  4. Click Login to Canvas so you can be taken to the pack portal.
  5. Enter your A-State email address and password and click Login.

    image-1756913126967.png
  6. Authenticate using Duo Mobile.
    duopush.png
  7. Once you complete Steps 1-6, you will be logged into Canvas through Respondus Lockdown Browser. You will need to navigate to the course you have an exam in and go through the instructions provided by your professor. 

How to take a New Quiz with Respondus Lockdown Browser: 

  1. Close all programs, unless one is used to connect you to the Internet.
  2. Log into Canvas with a regular browser, select the course and navigate to the quiz.
  3. If LockDown Browser has not previously been installed, you will be prompted to download and install the browser.
  4. Return to the quiz and open it to launch LockDown Browser.
  5. If prompted to close a blocked program (e.g. screen capture, instant messaging), choose Yes.

For further assistance, contact the ITS Help Desk at 870-972-3933 or stop by IT Support Services (itsupportservices@astate.edu). It is located on the bottom floor of the Dean B. Ellis Library, Room 149.

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