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iCloud Private Relay Troubleshooting

If you have a device running MacOS or iOS and are connected to the AStateSecure network, but having trouble getting websites to load or you are unable to connect to the AStateSecure network, it may be connected to the iCloud Private Relay.

  • Open your devices System settings  or the top of the left side of the menu (MacBook)
iPhone / iPad
  • Select your Name on the top of the screen

iPhone Settings menu.png

  • Select iCloud 

iPhone Profile Options.png

  • From the iCloud+ Features menu, tap Private Relay 

iPhone - Private Ralay option.jpeg

  • Toggle Private Relay to OFF

                        Toggled ON                                Select Turn Off Private Relay                                       Toggled OFF

    Private Relay - Toggled On.jpeg    Private Relay - Confirmation Prompt .jpeg     Private Relay - Toggled Off.jpeg

  • You should now be able to connect to the AStateSecure network
    • You can follow this GUIDE for help getting connected to the network

 

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