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iOS Devies (iPhone / iPad)

Connecting to AStateConnect

AStateConnect is the Wi-Fi network you will use while on campus. You log in with your A-State email address and password.

  1. Open the Settings app on your iOS device.

    iOS-9-Settings-icon-full-size-1.jpg
    2. Click onTap AStateConnectWifi. 

    2.pngiOS Wifi Menu.png

    3. EnterTap AStateConnect 

    iOS AStateConnect.jpeg

    4. Sign in with your full A-State email address and password and click Join. 

    7.png

    4.iOS Wifi sign in.jpeg

    A

    screen5. willTap popTrust up likeon the imageCertificate below.prompt
    2. Click
Continue. 

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iOS Trust prompt.jpeg

Your device should now be signed into the AStateConnect network. 

Connecting to Home@AState

1.

    Click
  1. Open your devices Settings app
  2. Tap on the Wi-Fi
    3. symbol in the top right of your screen.

1.pngiOS Wifi Menu.png

2. ClickTap Home@AState.

3. Enter the password provided via A-State student email.

4. Click Join.

Your device should now be signed into the Home@AState network. 

Forgetting a Wi-Fi Network

Forgetting the network is a good way to troubleshoot any Wi-Fi issues you may be experiencing. Go through these steps to see if you can self-solve your issues.

1. ClickOpen the Settings app on your iOS device.

iOS-9-Settings-icon-full-size-1.jpg
2. Tap Wifi on the Wi-Fimain symbolscreen

iOS Wifi Menu.png

in

3. Select the top"i" rightnext of your screen.AStateConnect

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2. Click Wi-Fi Settings. 

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3. Click on Wi-Fi on the left side of the screen. iOS information icon.jpeg

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4. Locate AstateSecure in the list of Known Networks. Click the three dots (...) to the right of AstateSecure. 

image-1701468275709.png

5. ClickTap Forget This Network.Network 

6. Click RemoveiOS Wifi Forget Network.jpeg.

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5. Tap Forget

iOS Forget Network confirm.jpeg

This will successfully disconnect your device from the AstateSecureAStateConnect network.

These steps can also be used to Forget the Home@AState network if necessary. You would instead click and select the three dots (...) to the right of Home@AState and then click Forget This Network.

If you would like to reconnect to AstateSecureAStateConnect or Home@AState, you will need to go through the above steps to reconnect.

For further assistance, contact the ITS Help Desk at 870-972-3933 or stop by IT Support Services (itsupportservices@astate.edu). It is located on the bottom floor of the Dean B. Ellis Library, Room 149.

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