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iOS Devies (iPhone / iPad)

The current AStateSecure wireless network will be retired at noon on Saturday, Oct. 3, and will no longer be available after that time. 

Connecting to AStateConnect

AStateConnect is the Wi-Fi network you will use while on campus. You log in with your A-State email address and password.

  1. Open the Settings app on your iOS device.

    iOS-9-Settings-icon-full-size-1.jpg
    2. Tap Wifi. 

    iOS Wifi Menu.png

    3. Tap AStateConnect 

    iOS AStateConnect.jpeg

    4. Sign in with your full A-State email and password

    iOS Wifi sign in.jpeg

    5. Tap Trust on the Certificate prompt

iOS Trust prompt.jpeg

Your device should now be signed into the AStateConnect network. 

Connecting to Home@AState

  1. Open your devices Settings app
  2. Tap on the Wi-Fi

iOS Wifi Menu.png

2. Tap Home@AState.

3. Enter the password provided via A-State student email.

4. Click Join.

Your device should now be signed into the Home@AState network. 

Forgetting a Wi-Fi Network

Forgetting the network is a good way to troubleshoot any Wi-Fi issues you may be experiencing. Go through these steps to see if you can self-solve your issues.

1. Open the Settings app on your iOS device.

iOS-9-Settings-icon-full-size-1.jpg
2. Tap Wifi on the main screen

iOS AStateConnect connected Main.png

3. Select the "i" next AStateConnect

iOS information icon.jpeg

4. Tap Forget This Network 

iOS Wifi Forget Network.jpeg

5. Tap Forget

iOS Forget Network confirm.jpeg

This will successfully disconnect your device from the AStateConnect network.

Forgetting Known Networks on iPhone/iPad

1. Open the Settings app on your iOS device.

iOS-9-Settings-icon-full-size-1.jpg

2. Select Wi-Fi

iOS Wifi Menu.png

3. Select Edit in the top right corner

iOS Wifi Menu Edit button.jpeg

4. Tap the red minus " - " sign to the left of the network(s) you want to forget and select Delete

  • Tap the Check mark in the top right corner after the selected network(s) have been removed from the list

iOS Known Networks menu.jpeg   iOS Known networks Delete button.jpeg

  • iCloud Keychain - If prompted, select Remove to "Forget" the network on your iCloud Keychain to prevent your device                                  from trying to connect to the network in the future

iOS Keychain remove prompt.jpeg

5. The network(s) should be removed from your device

These steps can also be used to Forget the Home@AState network if necessary. You would instead click and select the three dots (...) to the right of Home@AState and then click Forget This Network.

If you would like to reconnect to AStateConnect or Home@AState, you will need to go through the above steps to reconnect.

For further assistance, contact the ITS Help Desk at 870-972-3933 or stop by IT Support Services (itsupportservices@astate.edu). It is located on the bottom floor of the Dean B. Ellis Library, Room 149.

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