Getting Started
Wondering how to get started using Canvas? The information below will help.
Getting anCanvas Account andCreation Accessing CanvasProcess
To get access to Canvas all new hires will first need to verify their A-State email account. About 24 hours after their email address is validated their Canvas account will be automatically created.
New faculty members should then be able to access some training resources and any class listed in Banner with them as the Instructor when they login to Canvas. New staff members are not automatically added to any courses or organizations. Their office needs to request that they be manually added to any resources they will need to manage.
Banner Integration with Canvas
Canvas access is tied to Banner. Instructors must be officially listed in Banner as the instructor of record before they can access their assigned courses in Canvas. If you do not see your course, confirm your assignment with your department and allow up to 24 hours for the system to sync.
Accessing Canvas
See the page in the ITS Canvas book on How to Log Into Canvas.
For other course enrollment questions, see: Managing Course Access in Canvas
Troubleshooting Dashboard Visibility
If your course does not appear on the Dashboard, check the All Courses list and ensure it is marked as a Favorite. Only favorited courses appear on the Dashboard.
Learn more: Finding and Organizing Courses
Browser Preference
For the best Canvas experience, users should access Canvas using a desktop or laptop computer. Canvas is browser based and can be access on a Windows or Mac computer with Internet access.
Use the Browser Checker to check that your browser is set up to use Canvas.
- Users must use a recommended and supported browser, such as Firefox or Chrome.
- JavaScript must be installed and enabled on browser.
- Popups must be enabled on the browser.
Clearing your browser's cookies and cache clears up most website error messages and technical issues.
Contact Information
ITS Help Desk
For technical issues, Canvas access requests, and Banner-linked course support:
? Email: itshelpdesk@AState.edu
? Phone: 870-972-3933
? Location: Dean B. Ellis Library, Room 149
? Submit a Canvas Access Request