Instructions

How to Download Respondus Lockdown Browser:

1. Go to the A-State Software Downloads page: https://www.astate.edu/a/its/software-downloads/. 

2. Scroll down until you see two columns labeled Windows and Mac under Other Software.

3. Look at the section that applies to your device and find Respondus Lockdown Browser. Click on this to be brought to the download page. 

4. On the page, click on the Install Now or Download button to begin downloading the software onto your device. 

5. Once the download is complete, you should be able to see the application on your computer (either in your Launchpad for Mac or by searching for it on Windows). See below for instructions on how to use Respondus Lockdown Browser!

 

How to use Respondus Lockdown Browser: 

Additional Tips:

If the Blackboard test gets locked and the student cannot finish the test---- the student should reboot the machine to regain control of their computer. However, this method may or may not allow students to regain control of their computer.  If rebooting does not work, the student can click the globe icon, click on Proctor exit, and type the password escape. This will cleanly shut down Respondus. The Blackboard test, however, will still be locked and the instructor will still need to be contacted by the student. No one can do anything additional here in regards to resetting a test --- not ITS staff or Ellucian staff.

 

For further assistance, please contact the ITS Helpdesk at 870-972-3933, the IT Store at 870-972-3500 or stop by the store. It is located on the bottom floor of the Dean B. Ellis Library, Room 149.