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Enroll in Multi-factor Authentication in myBill

Students can setup multi-factor authentication during onboarding in myBill.  Multi-factor authentication must be in place before setting up a direct deposit account for refunds.

1. Login to Pack Portal

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2. Click on the myBill button within the myBill widget in your Dashboard

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3. Click on Security Settings under Personal Profile.

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4. Choose which primary method you want and follow the steps. 

  • If you choose the Authenticator, it will have you scan the QR code from your authenticator app to complete the process.
  • If you choose Text Message, it will have you enter your phone number.
  • If you choose Email Message, it will have you enter your personal email address.  Note: Email Message option cannot be setup using your student smail.  It must be a personal email address.

Note: It will have you test it before being able to complete the setup.  For example if you choose text message, then it will send you a code to enter and verify before the setup process is complete.

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5. Once complete, you do have the option of setting up a backup method if you choose or editing the current primary you have setup.  Click the button option you want in order to setup a backup or edit the primary.  The steps are similar to the initial setup shown above.

If you have any questions, then please contact the Treasurer's Office at 870-972-2285 or sasbillpayment@astate.edu. 

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