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How to Download and Use FortiClient for iPad

GlobalProtect cannot be used on mobile devices. A-State has a secondary VPN that can be used on mobile devices. These are instructions for installing FortiClient on iPad.

1. Download Download FortiClient VPN  from the iOS App Store onto your device.  

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2. Open FortiClient VPN;  the icon looks like the image below.

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3. FortiClient VPN  will prompt you to allow Notifications; tap tap Allow.

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4. FortiClient VPN VPN will prompt you with a message saying that this free app doesn't come with any support; tap tap I accept.

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5. FortiClient VPN  will prompt you to allow VPN configurations; tap tap Allow. It may require you to enter your passcode.

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6. Tap Select Connection  on the next screen.

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7. Tap Tap Add Configuration  on the next screen.

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8. Enter the following information:
        a.  Name  - Enter a name for the VPN.
        b.  Host  - Enter Enter remote.astate.edu.
        c.  Add Remote Gateway  - Ignore this entry.
        d.  Port  - Leave at default (443).
        e.  SSO  - Tap to select (once selected, several options will disappear).
        f. Tap Tap Save  in the top right corner (the screen should look like the image below before you tap tap Save).

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9. Tap Tap Done  in the top right of the next screen.

10. Tap Tap <VPN  in the top left of the next screen.

11. To activate the VPN connection, you will need to tap the the VPN  button.

12. Enter your full A-State email address and current password and tap Login.

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13. Authenticate using DuoMicrosoft MobileAuthenticator.


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Note: If the Push notification doesn't appear, open up the DUO Mobile app and approve the push.

14. Once connected to the VPN, your screen should look like the image below.

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15. To disconnect from the VPN, tap the VPN  button.

For further assistance, contact the ITS Help Desk at 870-972-3933 or stop by the IT Support Services (itsupportservices@astate.edu). It is located on the bottom floor of the Dean B. Ellis Library, Room 149.  

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