How to Request International VPN Access
1. Go to my.astate.edu.
2. Enter your A-State email address and password and click Login.
3. Authenticate using Duo Mobile.

4. Scroll down and click on Helpdesk Tickets.

5. Click on Sign In located at the top right of the screen.

6. Enter your A-State email address and password and click Login.
7. Authenticate using Duo Mobile.

10. Click International VPN Access Request.
12. Fill out the form with the requested information and click Submit.
For further assistance, contact the ITS Help Desk at 870-972-3933 or stop by IT Support Services. It is located on the bottom floor of the Dean B. Ellis Library, Room 149.




