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When can service animals be excluded? If admitting service animals would fundamentally alter the nature of the service or program, or if there is a legitimate safety requirement, service animals may be prohibited. Service animals may be excluded from certain...

What type of animal can I have as an ESA? An ESA is any commonly domesticated animal that provides emotional support. Reptiles and amphibians, other than turtles, are not permitted on campus due to CDC and HUD guidance. When can I bring my animal to campus? ...

Is there any physical damage on your Astate-ID? If your Astate-ID card is: Cracked Broken in half visibly damaged ...then it may be possible that the antenna in the card has been destroyed. This will cause the Tap to Pay feature  to not work. If this ...

The current AStateSecure wireless network will be retired at noon on Saturday, Oct. 3, and will no longer be available after that time.  Connecting to AStateConnect AStateConnect is the Wi-Fi network you will use while on campus. You log in with your A-Sta...

Effective Date: July 1, 2025Revised Date: July 1, 2026 1. Purpose This Standard establishes the mandatory requirements for account creation, management, and information system management across all technology resources and accounts within Arkansas State Univ...

What is the difference between Flex and Express Dollars? Flex Dollars are a tax free currency on campus that can only be used at dining locations and the campus convenience stores.  Express Dollars are not a tax free currency. They can be used at dining loca...

REGULAR MAINTENANCE To report a maintenance issue for any of the campus locations below, fill out the Maintenance Work Order Request. Campus Locations Arkansas Hall Northpark Quads Collegiate Park Pack Place Greek Village Red Wolf...

When access is required to Banner or related systems, the appropriate security request forms must be submitted. Instructions and forms are available on the AState Banner Security Knowledge Base. Please review the information carefully, as it outlines the diffe...

Effective Date: August 13, 2025Revised Date: September 17, 2025 1. Purpose This document establishes a standardized institutional asset naming convention for all Arkansas State University (A-State) owned devices and applicable technology assets. The goal i...

Effective Date: February 26, 2014Revised Date: May 26, 2026Responsible Offices: University Police Department (UPD) & Information Technology Services (ITS)Contact: Randy Martin (UPD) - (870)972-2093 & Heather Boothman (ITS) - (870)972-3933 1. Purpose This pro...

How do I purchase Flex Dollars? To request purchase of a student board plan, please contact Housing@astate.edu.  There are several options available, and they can help you select the one that works for you.To purchase additional Flex, you will need to follow ...

Steps: 1. Download the Grubhub app on the app store. 2. Create an account with Grubhub on the app. 3. Click "Account" of the bottom right of the screen. 4. Click on "Campus Dining" then "Find your campus" 5. Add "Arkansas State University" as the camp...

Personal Care Attendants (PCAs) will not be provided by Access & Accommodation Services or the Transportation Program. The drivers’ only responsibility is to safely transport passengers to and from their pickup and drop off locations. Any other personal assi...

Scheduled pick-up times are when a passenger should expect to depart from their scheduled pick-up location. Please be at the pickup location 2-3 minutes before your listed departure time. The driver will wait at the scheduled pick-up location for no more than ...

Passengers are responsible for their own travel scheduling. Requested cancellations made by the passenger will always be approved. Other changes will be approved when possible. While we will do our best to accommodate schedule change requests, we cannot guaran...

Under the Americans with Disabilities Act, disability alone does not qualify a person for transportation services. The AAS Transportation Program is available to the following general groups of persons with disabilities: Arkansas State University st...

AAS currently operates one standard and two wheelchair accessible golf carts (all seating 1-4 passengers) in peak service.   Fall Hours Spring Hours Summer Hours Monday 7:30 AM – 4:30 PM 7:30 AM – 4:30 PM 7:30 AM...

Complete the Transportation Services Application as thoroughly and accurately as possible to ensure proper scheduling. Transportation Services Application Eligible students will be put on the schedule for regular pick-ups. The student wil...