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IT Policies & Procedures

1.1 Information Security Policy

IT Policies & Procedures Policies

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1.2 Acceptable Use Policy

IT Policies & Procedures Policies

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1.3 Data Classification Policy

IT Policies & Procedures Policies

1.4 AI Policy

IT Policies & Procedures Policies

2.1 Artificial Intelligence Governance Standard

IT Policies & Procedures Standards

Applicability Statement This standard governs the use, procurement, development, administration, and oversight of Artificial Intelligence (AI) and Automated Decision Tools (ADT) when used on Arkansas State University-owned or managed technology resources, or w...

2.2 Business Continuity and Disaster Recovery Standard

IT Policies & Procedures Standards

Effective Date: July 1, 2026Revised Date: July 1, 2026 1. Purpose This Standard establishes the mechanisms necessary to ensure Arkansas State University (A-State) can maintain or rapidly resume essential academic, administrative, and technology operations fo...

2.3 Compliance Framework Implementation and Assurance Standard

IT Policies & Procedures Standards

Effective Date: July 1, 2026Revised Date: July 1, 2026 1. Purpose This document establishes the annual requirements of Arkansas State University (A-State) to maintain and audit adherence to state and federal compliance frameworks. Through the processes outli...

2.4 Enterprise Resource Planning (ERP) Standard

IT Policies & Procedures Standards

Effective Date: July 1, 2026Revised Date: July 1, 2026 1. Purpose This standard establishes the mandatory requirements for the management of the Ellucian Banner Enterprise Resource Planning (ERP) system at Arkansas State University (A-State). The purpose of ...

2.5 Network Security Standard

IT Policies & Procedures Standards

Effective Date: July 1, 2026Revised Date: July 1, 2026 1. Purpose This Standard establishes the mandatory requirements for the management of network resources and network infrastructure at Arkansas State University (A-State). The purpose of this standard is ...

2.6 Risk Assessment and Vendor Management Standard

IT Policies & Procedures Standards

Effective Date: July 1, 2026Revised Date: July 1, 2026 1. Purpose This standard establishes the mandatory requirements for assessing, managing, and monitoring risk associated with third-party vendors that conduct business with Arkansas State University. The ...

2.7 Technology Resource Management Standard

IT Policies & Procedures Standards

Effective Date: July 1, 2026Revised Date: July 1, 2026 1. Purpose This Standard establishes the mandatory requirements for the management of technology resources at Arkansas State University (A-State). The purpose of this standard is to ensure that these res...

2.8 Technology Resource Physical and Environmental Security Standard

IT Policies & Procedures Standards

Effective Date: July 1, 2026Revised Date: July 1, 2026 1. Purpose This standard establishes the mandatory requirements for assessing, managing, and monitoring the physical and environmental risk associated with technology resource management and card access ...

2.9 Technology Resource User Education Standard

IT Policies & Procedures Standards

Effective Date: July 1, 2026Revised Date: July 1, 2026 1. Purpose This standard establishes the mandatory requirements for the management of technology resources at Arkansas State University (A-State). The purpose of this standard is to ensure that these res...

2.10 Vulnerability and Patch Management Standard

IT Policies & Procedures Standards

Effective Date: July 1, 2026Revised Date: July 1, 2026 1. Purpose This Standard establishes the mandatory requirements for assessing, managing, and monitoring risk associated with vulnerabilities and operating system patches on Arkansas State University tech...

Zone Structure

Endpoint Technicians Team

ITS Zone Structure

Endpoint Technicians Team Zone Structure

Zone 1 – College of Education, Library, Museum, ITS, Facilities Management and Procurement Technician Name Email Address Departments / Units Supported Eric Dry edry@astate.edu Accreditation & Assessment; CETL; Faculty Center; Graduate Sch...

Slate - Appointment Portal Calendar Intergration

Slate - Training and Resources

Linking Your A-State Email Calendar with Slate Follow the steps below to link your A-State email calendar with Slate and vice versa. Get Your Calendar Link Log in to your email calendar. Click the Settings button (gear icon in Outlook). Click ...

E-Mail Sending Limits

Microsoft 365

Arkansas State University applies email sending limits to help protect university accounts, university data, and A-State email systems from phishing, credential compromise, spam, and unauthorized mass email activity. Overview Microsoft has announced upcoming...

Slate for Students