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Adding a Mailbox or Shared Mailbox to Windows Outlook 2016/2019

  1. Open Outlook.
  2. Select File from the top menu bar.
    Win-Outlook-Add_Account-File_Menu.jpg
  3. Press the Add Account button.
    Win-Outlook-Add_Account-Button.jpg
  4. Enter the email address of the mailbox or shared mailbox and press Connect.
    Win-Outlook-Add_Account-Enter_Address.jpg
  5. Select the Exchange icon. As soon as you click on the Exchange icon, Outlook will attempt to connect to the mailbox.
    Win-Outlook-Add_Account-Select_Exchange.jpg
  6. Once Outlook successfully connects to the mailbox Press Done
    Win-Outlook-Add_Account-Done.jpg

Notes

  • You may need to restart Outlook after adding the new mailbox.
  • When adding a shared mailbox, if you are prompted for any credentials enter your A-State credentials.