Microsoft Authenticator Setup through Pack Portal

• From a web browser, go to the Pack Portal - pack.astate.edu and select Log In in the top right corner

• Enter your A-State email address in the Username field and click Next

• Sign into Microsoft using your A-State email and password

• • • On the "Let's keep your account secure" screen, click Next

  
  

  • • Download the Microsoft Authenticator app by either scanning the Qr code below or through the App Store (iPhone/iOS) or the Play Store (Android)
      

  aka.ms/mobileauthenticator

  • • • After you download the free Microsoft Authenticator app on your phone click Next on the computer

  • Please make sure you are downloading the app named "Microsoft Authenticator", this application is free and does not require any purchase

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• Make sure you allow notifications on your phone and then click Next

A unique QR code will generate on the next screen

• • • Be sure to scan the code by using the Microsoft Authenticator app on your phone                           (select Scan QR code)

• Once you scan the QR code, click Next 
  • Microsoft will then generate a random number on the computer, go to your the Authenticator app and enter the number you see on screen

• • After you enter the number in the app, your A-State account will be successfully linked to your Microsoft Authenticator app, Click Done

• • The next page will show you have successfully added Microsoft Authenticator as a verification method, along with your personal email, click Done and continue to the Pack Portal page

• You should have full access to your Pack Portal now 

For further assistance, contact the ITS Help Desk at 870-972-3933 or stop by IT Support Services (itsupportservices@astate.edu). It is located on the bottom floor of the Dean B. Ellis Library, Room 149