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Outlook Desktop (2016+) on Windows Open Outlook. Select File from the top menu bar. Press the Add Account button. Enter the email address of the mailbox or shared mailbox and press Connect. Select the Exchange icon. As soon as you click on the Exchange ...

Clear Individual entries from the Auto-Complete Cache Open a new email message. Type the first few characters of the address to remove in the To... field. When the entry appears in the list of suggestions, move your mouse pointer over the suggestion until...

Open a new email message. Select Options, then select From or Bcc in the Show Fields group. Additional Microsoft resources

Add new From Address Open a new email message. Select the From button and then click Other Email Address. Enter the new From email address or select the From button and search the Global Catalog for the address. Note: If you have more than one...

Open Outlook. Select Send / Receive from the top menu bar. Select Send/Receive Group. Uncheck the box next to Download changes since last Send/Receive, choose either Global Address List or Offline Global Address List and select OK. A status window will...

You can only import archived mail from the Outlook desktop client. You cannot import for Outlook for the Web. Locate Your Mail Archive File Open Outlook. Locate the archive in the list of folders on the left side. Right click on the archive folder to ope...

Open Outlook. On the Home tab, Select Rules then Manage Rules * Alerts. Select Options on the Email Rules tab. Select Export Rules... Using the Save Exported Rules as dialog, browser to where you would like to save the rules and give the file a name. ...

Cheat sheets are quick reference guides, giving you keyboard shortcuts to complete MS Office actions and functions easily and efficiently as well as small how-to sections for crucial features. Office Cheat sheets are available from Microsoft for both Windows ...

Outlook disconnects from your mailbox and you cannot get it to reconnect Windows: Solution 1 First reboot your computer Open Outlook and when prompted enter your A-State credentials Solution 2 Close Outlook Open Windows Credential Manager and remo...

Set up the OneDrive sync app in Windows If you don't have Windows 10, Microsoft 365, Office 2016 or Office 2019, install the new OneDrive sync app for Windows. If you use the latest software, you already have the OneDrive...

You can backup important computer files on OneDrive like your Desktop, Documents, and Pictures files. Select the OneDrive cloud icon in the notification area (right side of the Windows Taskbar just before the clock). Select Help & Settings > Settin...

Office 2013 end of support After five years of Mainstream Support, and five years of Extended Support, Office 2013 will reach the End of Extended Support on April 11, 2023. Per the Fixed Lifecycle Policy, after this date security updates for Office 2013 w...

Microsoft 365 is collection of Microsoft productivity tools, available to use online and (in some cases) to download and install. Your A-State affiliation determines which apps and services are available to you. System Requirements Before installing M365 app...

Included programs: Excel Word Outlook Access (Windows only) PowerPoint To Do OneDrive Teams Uninstall any existing versions of Office Do you already have Office installed? Before install the Microsoft 365 apps, p...

What is the Proofpoint spam management system and why do we use it? The Proofpoint spam management system is anemail filtering tool. To protect A-State from virus attacks and to protect you from receiving hundreds of spam messages, allincoming email is filte...

Yes, the new Proofpoint spam service will help protect you from specific threats that are distributed via email, including phishing and targeted attacks. Proofpoint's URL Defense protects you and A-State's network resources by blocking access to malicious we...

What is the Quarantine? The Quarantine is a location on our Proofpoint server where email messages that are suspected to be spam are stored temporarily so that they can be reviewed and retrieved if necessary. System administrators have the ability to sea...

What is the End User Digest? If email messages addressed to you were sent to the Quarantine, you will receive an email with the subject line End User Digest, in your mailbox. The Digest provides you with a list of the messages addressed to you that are st...

What is a Safe Senders and Blocked Senders list? There are two types of Safe Senders lists. Global Safe Senders List Personal Safe Senders List. Both are simply lists of legitimate senders of email. The email administrator controls the Global Safe ...

The following steps will show you what licenses are currently assigned to your A-State account. Go to https://www.office.com On the Sign in screen, enter (or choose) your @astate.edu email address If prompted to choose a Work or school account or a Pers...