2. Checking your A-State Email as a New Employee

You will receive a notification once your A-State account has been created. Please follow the instructions in the email to activate your Pack Portal account. 

I am a new employee. Do I get an A-State Email? 

Yes! You will receive a notification once your A-State email account has been created. Please follow the instructions within the email to activate it. Trouble activating your A-State email? Please contact the IT help desk. 

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I am a new employee, and I cannot access my Pack Portal. What do I do?

You will not have access to Pack Portal until your email address has been created. If you are having trouble activating your email, please contact the IT help desk. 

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Can I use my A-State email for personal purposes? 

No. Please remember that your A-State email is for official business purposes only. Upon termination or retirement, you will no longer have access to this email. 

Questions? Reach out to Human Resources. We are happy to help guide you through the process!